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Improving Zoom Connection

 https://wiki.millersville.edu/display/instructdocs/Improving+your+Zoom+connection

"Use the best Internet connection you can.

In general:
  • Wired connections are better than wireless (WiFi or cellular) connections.
  • WiFi connections are better than cellular (3G/4G/LTE) connections.
Plan ahead for Zoom meetings, and as often as possible, join Zoom meetings from a location where you can use a fast, reliable, wired Internet connection.

Mute your microphone when you're not speaking.

When your microphone is on, Zoom will devote part of your Internet connection to an audio stream for you, even if you are not speaking. Mute your microphone when you do not need it, and you will allow Zoom use your Internet connection more effectively.

Stop your webcam video when you don't need it.

If your instructor or moderator is okay with you doing so, start your video only when you need to show yourself on webcam, and stop your video when it isn't needed.

Disable HD webcam video.

Sending high definition (HD) webcam video requires more bandwidth than sending non-HD. Disabling HD video will free up more of your Internet connection for other parts of your Zoom meeting.
See: Disabling HD video in Zoom

Close other, unneeded applications on your computer.

Zoom meetings can demand significant memory and processing power from your computer. Closing other applications, ones you do not need during the session, will help Zoom run better.

Avoid other activities that will steal bandwidth.

Don't start other bandwidth-intensive activities just before, or during, a Zoom meeting. On your Zoom device—and as much as possible, on other computers and devices that share your Internet connection—avoid:
  • large downloads
  • large uploads
  • streaming video (e.g. Netflix, Hulu, YouTube)
  • cloud backups (e.g. Carbonite, CrashPlan)
  • cloud file synchronizations (e.g. OneDrive, Dropbox)
  • other high-bandwidth activities"




Wireless (WiFi) Connection Issues

 https://support.zoom.us/hc/en-us/articles/201362463-Wireless-WiFi-Connection-Issues


"If you are experiencing any issue(s) with latency, frozen screen, poor quality audio, or meeting getting disconnected while using a home or non-enterprise WiFi connection, try the following: 
  • Watch a video about WiFi connectivity
  • Check your Internet bandwidth using an online speed test, such as nperfSpeedtest, or Comparitech
  • Try to connect directly via Wired (if your internet router has wired ports)
  • Try bringing your computer or mobile device closer to the WiFi router or access point  in your home or office
  • Upgrade your WiFI router firmware. Check your WiFi router vendor support site for firmware upgrade availability. 
  • Use a WiFi extender such as Amped Wireless or Linksys to increase the distance and strength of your WiFi signal
  • Use a higher powered/long-range WiFi such as Amped Wireless router or adapter to increase the WiFi signal on your PC or Mac
  • [Home] Use a DOCSIS 3.0 cable modem (if you have cable modem) to improve internet performance
If you are on corporate WiFi, try the following:
  • Switch to a Wired connection
  • Switch to a different WiFi hostpot if possible
  • Check your Internet bandwidth using an online speed test, such as nperfSpeedtest, or Comparitech
  • Contact your corporate IT department to check your WiFi hotspot
  • Turn off group HD in your Account Management if your WiFI bandwidth is insufficient
  • Turn off your corporate VPN if it's not required for the meeting
You can also join a test meeting."

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