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Virtual Visits on Zoom


Preparing for your Zoom visit (audio only):



Personal Meeting ID 553-509-7351

Virtual visits are a way to see your provider from the comfort of your own home. Western has been using VSee as our pilot, HIPAA-compliant option.

We are moving over to using Zoom as well.

 To see your provider virtually on VSee, you’ll need to visit the website or download the app “VSee Clinic” to your smartphone. Remember, you’ll need a microphone and camera on your computer if ou are using the online version.

 General Room Code: WESTERNPSYCH

Specific Waiting Room Code: WesternGladstoneA

 It takes just a few minutes to complete your profile and sign-in the first time. Once you are in the “waiting room,” your provider will connect with you at your appointment time. Virtual visits are covered by all insurances at the same rates as your mental health benefits. We have options for you to pay your copays over the phone at 503-233- 5405 or through our online client portal.

We know that most of our major plans do include virtual visits: Kaiser, Optum, Moda, Cigna, Magellan, PacificSource, MHN, and OHP.  Tricare and Molina have joined.  Medicare is now covering.  Blue Cross and Medicare are now covering virtual visits.

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